Privacy Notice

1. Who we are

This notice explains how ai agent builder ("we", "us") collects and uses personal data when you use YTUBE PILOT ("the Service"). We act as the data controller for personal data processed through the Service.

2. Data we collect

• Account data: name, email, login credentials.
• Connected accounts: YouTube channel identifiers and OAuth tokens you authorize.
• Content: videos, thumbnails, titles, descriptions, and schedules you upload.
• Support messages: what you send us through support channels.
• Usage and telemetry: logs, device identifiers, IP address, and diagnostic events.

3. Why we use it

• Create and secure your account (contract, legitimate interests).
• Provide the Service, including scheduling and publishing to your connected channels (contract).
• Prevent fraud, abuse, and secure the platform (legitimate interests, legal obligation).
• Improve the product and diagnose issues (legitimate interests).
• Respond to support requests (contract, legitimate interests).
• Send service or marketing communications where permitted (consent or legitimate interests).

4. Who we share data with

• Service providers / subprocessors that host our infrastructure, database, analytics, and support tooling.
• Paddle, our Merchant of Record, which handles payments, subscription management, tax compliance, and invoicing.
• YouTube / Google APIs, to publish and manage content on channels you explicitly connect.
• Professional advisers such as legal and accounting counsel, where necessary.
• Authorities where required by law.

5. Retention

We keep personal data for as long as your account is active and for a reasonable period afterward to meet legal, accounting, and security obligations. After that, we delete or anonymise it.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your data, to object to certain processing, and to withdraw consent at any time. Users in the UK/EEA have full GDPR rights, including the right to lodge a complaint with a supervisory authority. We respond to requests within a reasonable time, typically within one month.

7. International transfers

Personal data may be processed in countries outside your own, including outside the UK/EEA. Where we transfer data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Security

We apply appropriate technical and organisational measures — including encryption in transit, access controls, and audit logging — to protect personal data against unauthorised access, loss, or alteration.

9. Cookies

We use strictly necessary cookies to keep you signed in and to secure the Service. Where we use analytics cookies, you can manage preferences through your browser settings.

10. Contact

For privacy requests or questions, contact ai agent builder through the support channel listed on our site.